FAQ

Every Spartina piece is designed to transition effortlessly with you—from beachside strolls to city brunches. Our collections, like our iconic Signature Linen Totes, Clara and Clara Sport bags, Convertible Crossbodies, and customizable Charm Sets, are curated for versatility, quality craftsmanship, and personal storytelling. We believe in style that is curated, not cluttered.

Our Core Essentials are the foundational, versatile pieces designed for everyday adventure. Capsules are thoughtfully curated mini-collections that allow you to build and personalize your look, much like our charm sets and accessories, enabling you to carry your unique story wherever you go.

Absolutely. Whether it’s a Backpack & Lunch Tote for a day out, a Beach Bag for the shore, or a sophisticated Clutch for an evening, our products are crafted to be both durable and stylish companions for all your adventures.

We accept major credit cards: Visa, MasterCard, and JCB. We also accept PayPal for a secure and quick checkout experience.

While you can check out as a guest, creating an account allows you to track your orders, save your preferences, and makes future purchases even more seamless—just like our Convertible Crossbodies.

Yes. We use industry-standard encryption to ensure all your payment and personal information is handled securely and with care.

We are proud to ship worldwide to our global community of modern adventurers! However, we are currently unable to deliver to a few remote regions and parts of Asia. Our checkout process will automatically confirm availability for your specific location.

We offer two curated shipping options:

Standard Shipping ($12.95 flat rate): For the traveler who plans ahead but values efficiency. We ship via DHL or FedEx. Your order typically arrives within 10-15 business days after shipment.

Free Shipping: For the thoughtful curator building her collection. On all orders over $50, enjoy free shipping via EMS. Delivery typically occurs within 15-25 business days after shipment.

Each order is lovingly prepared with care. Please allow 1-2 business days for us to process your order before it is handed to our carrier partners.

Yes! Once your order ships, you will receive an email with tracking information so you can follow your package’s journey to your doorstep.

We want you to be completely delighted with your Spartina piece. If any item doesn’t become the cherished part of your story you envisioned, we accept returns within 15 days of you receiving your order. Items must be unused, in original condition, and with all tags attached.

Please visit our dedicated Return Policy page for full details and to start the return process. Our team is here to ensure this process is as smooth as possible.

For hygiene reasons, certain items like Beach Towels and Drinkware may be final sale if the packaging is opened. Please refer to our Return Policy page for specific details.

Care instructions vary by material. Please refer to the care label included with your product. Generally, we recommend spot cleaning linen and canvas with a damp cloth and storing charms and jewelry in a dry place.

Our dedicated team is here to help you navigate any part of your journey with us. Warmly reach out to us for any questions about delivery, products, or your adventure with Spartina.